Refund policy
At Ceylon Glamour, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer exchanges or store credit within 7 days of delivery.
Eligibility:
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Item must be unused, unwashed, and in original packaging.
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Items such as sale items are non-returnable.
How to Request a Return:
Email us at hello@ceylonglamour.com within 7 days of receiving the item with your order number and reason for return.
Return Shipping:
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Return shipping costs are the customer’s responsibility.
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We recommend using a trackable shipping service.
Refunds:
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We issue refunds only if the item is defective or incorrectly shipped.
- Refunds (if applicable) will be processed to the original payment method within 7–10 business days.